Ensure your suppliers are delivering. For us this means a review of an existing, new or even potential supplier into our client. Appropriate checks and verifications from an initial supply of services through to the ending of such arrangements can be handled and supervised by us.
We help to ensure clients are getting best value from their current suppliers, by reference to independent reviews and market comparison on service levels or pricing.
Our experience in this area includes:
Service level agreements reviews(checking adherence to contractual positions)
Loan servicer reviews(independent assessment v market norms)
Asset manager reviews(ensuring compliance with requirements)
Debt counsellor audits(measuring results against regulatory rules)
Introducer compliance checks(carrying our detailed due diligence)
The FCA has recently published the findings of its review of complaint handling by non-deposit taking mortgage lenders and mortgage third party administrators. The results are far reaching and significantly relate to all regulated firms not just to the sectors initially investigated. Overall, the results were positive, but there are areas where firms need to […]
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